Carlink — used-car marketplace platform

The problem we walked into.

Dealers were losing hours re-posting the same vehicle to four social networks by hand, and buyers' questions arrived across as many channels — so the answer came late, or never. The car sold elsewhere while the message sat unread.

How we framed it.

Put every conversation in one inbox, and make listing a vehicle everywhere a single action rather than four. Voice messages, because a dealer at a forecourt will record ten seconds of audio but will not type a paragraph.

What we shipped.

A marketplace where buyers and sellers talk in one thread — text or voice — and a dealer lists a vehicle once for it to appear across four social networks, with staff accounts and sales analytics behind it.

• One inbox for every buyer conversation, with voice messages as well as text
• List a vehicle once; it posts to Facebook, Instagram, YouTube and TikTok
• Dealer accounts with staff invitations and per-role access
• The same experience on the web, iPhone and Android
• Sales and listing analytics for dealers